Be our new Superhero!
About RIO
Innovative Start-Up culture in a big corporation is impossible? It is possible! RIO is an innovative logistics brand in the TRATON GROUP. RIO develops a cloud-based supply chain platform for a more sustainable logistics ecosystem between shippers, carriers and suppliers. We deliver our customers seamlessly integrated process-as-a-service solutions. We are a motivated team that works according to agile principles.
RIO is colorful, different, dynamic. If this resonates with you, you’ve come to the right place.
Your role
The Head of Shipper leads RIO’s Shipper business unit and is accountable for its commercial success, strategic direction, and customer value creation. The role is responsible for building, scaling, and continuously improving RIO’s Shipper SaaS business, ensuring tangible ROI for customers and sustainable business performance within the TRATON Group ecosystem. The Head of Shipper reports to the CEO and leads product, customer success, and consulting.
Strategic Leadership
- Define and execute the Shipper business strategy in alignment with RIO’s overall vision and TRATON’s strategic priorities.
- Drive the growth, profitability, and operational excellence of the Shipper business unit.
- Represent Shipper in internal and external steering bodies, committees, and partner ecosystems.
Business and Product Leadership
- Ensure that Shipper’s products and services deliver measurable value and return on investment for internal and external customers.
- Oversee the lifecycle from market insight and product definition to customer delivery and operational performance.
- Manage portfolio prioritization and ensure business cases and financial goals are met.
- Build and lead high-performing Product, Customer Success, and Consulting teams, totaling 14 people.
- Orchestrate and drive outcomes across 5 cross-functional delivery teams.
Governance and Performance
- Own financial results (P&L responsibility) for the Shipper business unit.
- Define and monitor KPIs on growth, profitability, customer satisfaction, and operational performance.
Collaboration and Cross-Functional Leadership
- Work closely with the Head of Engineering Shipper and UX to ensure seamless collaboration between business, product, and technology.
- Foster strong alignment between commercial, operational, and technical domains.
- Promote data-driven decision-making and continuous improvement across teams.
- You are an experienced leader with a strong track record in SaaS, logistics, or supply chain technology.
- You have a proven track record in managing P&L and scaling a business unit or product line.
- You possess a strong strategic understanding of logistics processes, digital platforms, and ecosystem dynamics from a shipper's perspective.
