At our Company, hints regarding potential regulatory violations can be reported by employees, business partners/counter parties, customers, and other third parties through various channels, at any time, and in any language. Hints are then received by the TRATON Investigation Office, which ensure that thorough and appropriate investigations are carried out in a confidential and timely manner.
The qualified and experienced colleagues at the TRATON Investigation Office examine every report on potential misconduct thoroughly and follow the process according to the applicable Group Policy systematically. First, whistleblowers will get a confirmation of receipt from the TRATON Investigation Office, which will then assess your report for potential legal risks. This includes clarifying questions about the reported matter and gathering available facts particularly from the whistleblowers. If this initial evaluation shows grounds for suspicion of a serious violation, an investigation by a dedicated investigating unit within the concerned TRATON brand will be started. Afterwards, the results of the investigation will be legally assessed by the TRATON Investigation Office and appropriate measures will be recommended. If the hint points to a less serious regulatory violation, the case may be handed over to a suitable body within the concerned TRATON brand to investigate and assess on their own, but with the chance to receive guidance from the TRATON Investigation Office. Whistleblowers or involved employees can always contact the TRATON Investigation Office about the status and the outcome of the procedure. The outcome will also be shared as far as legally possible considering the need-to-know-principle. However, the processing time varies depending on the subject of the procedure.
Potential violations of the Code of Conduct for Suppliers and Business Partners by business partners /counter parties, suppliers, and other third parties, including risks and violations regarding human rights and environmental obligations, can also be reported to the TRATON Investigation Office. The TRATON Investigation Office will inform the responsible departments, who will process the reported matter accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.
Find more information on the Rules of Procedure for the TRATON GROUP Complaints Procedure here. In addition to this, TRATON GROUP has published a Policy Statement on Human Rights, describing the expectations on the organization and suppliers to protect and respect human rights.
Data Protection for Whistleblowers: The TRATON Investigation Office collects and processes the personal data you provide for the purpose of assessing and processing your reported hint. Further information on data protection and the rights to which you are entitled can be found here.